1. Information We Collect
We collect the following types of data to improve our services:
π a. Device & Usage Data
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Device ID, MAC Address, and Device Key (for authentication).
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App usage statistics (e.g., feature interactions, errors).
π b. Account & Subscription Data
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Email (if provided for support inquiries).
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Subscription details (e.g., trial period, active plan).
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Payment data is processed securely through third-party services (we do not store credit card details).
2. How We Use Your Information
We use collected data to:
βοΈ Authenticate and manage your playlists.
βοΈ Improve app performance and user experience.
βοΈ Process purchases and provide customer support.
βοΈ Ensure compliance with security and legal requirements.
We DO NOT collect or store any content, stream data, or user-generated media.
3. How We Protect Your Data
π We implement security measures to protect your data from unauthorized access.
π We do not sell, trade, or rent your personal information.
π We use encrypted communication for secure transactions.
4. Cookies and Tracking Technologies
Cookies facilitate a smoother browsing experience by remembering preferences and tracking engagement. You have the option to modify your browser settings to control cookie usage. However, disabling cookies may impact website functionality.
5. Third-Party Services
Plex Player may use third-party services (e.g., analytics) that operate under their own privacy policies. We are not responsible for how third parties handle your data.
6. Data Retention
We retain necessary data for account management, legal compliance, and security. If you stop using the app, your device-related data may be automatically removed after a certain period.
7. Childrenβs Privacy
Our services are not intended for individuals under the age of 15. We do not knowingly collect data from minors. If a child has provided personal information, contact us immediately for its removal.
8. Changes to This Policy
We may update this Privacy Policy as needed. Changes will be posted on our website, and continued use of our services means you accept the new policy.