Privacy Policy

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Last Updated: 2025 Feb 25

Welcome to Plex Player! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

1. Information We Collect

We collect the following types of data to improve our services:
πŸ“Œ a. Device & Usage Data
  • Device ID, MAC Address, and Device Key (for authentication).
  • App usage statistics (e.g., feature interactions, errors).
πŸ“Œ b. Account & Subscription Data
  • Email (if provided for support inquiries).
  • Subscription details (e.g., trial period, active plan).
  • Payment data is processed securely through third-party services (we do not store credit card details).

2. How We Use Your Information

We use collected data to:
βœ”οΈ Authenticate and manage your playlists.
βœ”οΈ Improve app performance and user experience.
βœ”οΈ Process purchases and provide customer support.
βœ”οΈ Ensure compliance with security and legal requirements.
We DO NOT collect or store any content, stream data, or user-generated media.

3. How We Protect Your Data

πŸ”’ We implement security measures to protect your data from unauthorized access.
πŸ”’ We do not sell, trade, or rent your personal information.
πŸ”’ We use encrypted communication for secure transactions.

4. Cookies and Tracking Technologies

Cookies facilitate a smoother browsing experience by remembering preferences and tracking engagement. You have the option to modify your browser settings to control cookie usage. However, disabling cookies may impact website functionality.

5. Third-Party Services

Plex Player may use third-party services (e.g., analytics) that operate under their own privacy policies. We are not responsible for how third parties handle your data.

6. Data Retention

We retain necessary data for account management, legal compliance, and security. If you stop using the app, your device-related data may be automatically removed after a certain period.

7. Children’s Privacy

Our services are not intended for individuals under the age of 15. We do not knowingly collect data from minors. If a child has provided personal information, contact us immediately for its removal.

8. Changes to This Policy

We may update this Privacy Policy as needed. Changes will be posted on our website, and continued use of our services means you accept the new policy.

9. Contact Information

For questions or support, contact us at: Support Here